Cancellations & Reschedules
We understand extraordinary circumstances can happen. With respect to our service providers’ limited availability and high demand, we require a 48-hour notice if you must cancel and/or reschedule your appointment.
Kindly understand that our availability is limited and dropped appointments can cause a loss of funds to our service providers. Additionally, late notice of cancelation does not always allow enough time to fill lost slots, creating a disruption to our schedule and unfairness to clients requesting those dates/times. Our policies are enforced and upheld fairly to all clients, with respect to our business and all professional staff under our care at this time.
No fees will apply for appointments cancelled or rescheduled with a 48-hour notice or more.
A fee of $50 will be charged for the second reschedule of an appointment. If an appointment is Canceled after numerous Reschedules, regardless of the amount of notice given, a fee of 100% of the service total will be collected.
Appointments canceled with less than 48 hours notice, same day, or “No Call/No Shows” are subject to a cancellation fee of 100% of the service(s) booked. If your appointment service is part of a package, that session is subject to be checked out.